Posted on: April 7, 2020
Protecting your Well-Being
We are continuing to monitor the situation around Corona virus. We have taken additional measures to protect the wellbeing of our service users, their loved ones, our staff and the general public.
Corona Virus Screening Tool
We have developed a ‘Corona Virus Screening Tool’ to assist with admissions to both Bosence Detoxification & Stabilisation and Bosence Rehabilitation. The tool has been specifically designed to determine whether a client should be investigated for Covid-19, including a comprehensive risk assessment and specific advice to be provided to the service user. We require a completed copy of the tool to be sent with each client application. A copy of the form can be downloaded by clicking on the link below:
Referrals & Admissions (important information)
We are aiming to continue to provide programmes of treatment as much as is possible. We are however currently receiving a high volume of demand from local authorities locally and nationally. As such, we are unable to offer admission to any clients referred to our services from outside of Cornwall until the earliest date of Wednesday the 1st of July, subject to periodic review.
In response to the current situation, we have slightly reduced our number of detoxification beds, to enable us to provide isolation facilities, in the event that any service user becomes symptomatic. As a temporary measure, we have also re-purposed our Young Persons service, so that all clients beginning a programme of detoxification or stabilisation will reside at the premises for the first 7 days of their treatment. The facility is separate from our main detoxification service, enabling our treatment team to monitor clients during the early part of their treatment for any potential symptoms of Covid-19
Admission into Treatment
If you are a client and have been given a date for admission and have subsequently developed flu like symptoms, a cough, fever and/or shortness of breath or have been in contact with someone with coronavirus. Please do not come to our services.
Instead, call 111 or use the 111 Online Coronavirus Pathway for free advice and treatment.
Please do call our services and our staff will work with you to ensure we can offer you alternative support for when you cannot come into the service. This might include telephone support.
If you have any questions relating to the virus and how it will impact access to and life in our services, our admissions team can be contacted by phone on (01736) 850006 or alternately via email: firstname.lastname@example.org
Prior to appointments, assessments or on entry to the service you may be asked some questions about your health and travel. Our staff will advise you whether it is safe for you to attend the service and if not will support you to get advice as well as look at how they can support your recovery if you can’t attend the service.
Visiting Loved Ones in our Residential Rehabs and Housing Services
We are currently not accepting any family visits at our residential services. We are making alternative arrangement for family contacts to be made remotely, through the use of SKYPE and Zoom software. Our admissions team can be contacted between the hours of 9am and 5pm
Business Continuity & Corona Virus Guidance
We have reviewed our business continuity plans and have contingency plans in place for each of our services to ensure we can continue to provide support. We have also produced a policy on dealing with Corona Virus in the workplace which all staff have been asked to read and familiarise themselves with.
If you are a commissioner or a funder of our services and want to find out more on our contingency planning please contact Tom Packer on 07798657344.